Every module in this course built one real skill. This final module builds nothing new — it combines everything, into five complete, real applications, each drawing on a genuinely different subset of what you’ve learned. If you can look at each one and name exactly which module taught each piece, you’ve genuinely completed this course.
Project 1: AI Support Ticket Analyzer
Draws on: Module 7 (prompt templates), Module 18 (structured output).
from typing import Literal
from pydantic import BaseModel
from langchain.chat_models import init_chat_model
from langchain_core.prompts import ChatPromptTemplate
class TicketAnalysis(BaseModel):
category: Literal["billing", "technical", "account", "other"]
urgency: Literal["low", "medium", "high"]
summary: str
prompt = ChatPromptTemplate.from_messages([
("system", "Analyze this support ticket and classify it precisely."),
("human", "{ticket_text}"),
])
model = init_chat_model("openai:gpt-4o-mini").with_structured_output(TicketAnalysis)
analyzer = prompt | model
result = analyzer.invoke({"ticket_text": "I was charged twice for my subscription this month and need a refund urgently."})
print(result)
Every real support queue benefits from this exact pattern — automatic, consistent, structured triage before a human ever reads the ticket.
Project 2: Document Q&A
Draws on: Modules 22-26, the entire retrieval and RAG sequence.
from langchain_community.document_loaders import TextLoader
from langchain_text_splitters import RecursiveCharacterTextSplitter
from langchain_openai import OpenAIEmbeddings
from langchain_core.vectorstores import InMemoryVectorStore
from langchain.chat_models import init_chat_model
from langchain_core.prompts import ChatPromptTemplate
from langchain_core.output_parsers import StrOutputParser
from langchain_core.runnables import RunnablePassthrough
documents = TextLoader("company_handbook.txt").load()
chunks = RecursiveCharacterTextSplitter(chunk_size=500, chunk_overlap=50).split_documents(documents)
vector_store = InMemoryVectorStore(OpenAIEmbeddings(model="text-embedding-3-small"))
vector_store.add_documents(chunks)
retriever = vector_store.as_retriever(search_kwargs={"k": 3})
prompt = ChatPromptTemplate.from_template("Answer using only this context:\n{context}\n\nQuestion: {question}")
model = init_chat_model("openai:gpt-4o-mini")
def format_docs(docs):
return "\n\n".join(d.page_content for d in docs)
qa_chain = (
RunnablePassthrough.assign(context=lambda x: format_docs(retriever.invoke(x["question"])))
| prompt | model | StrOutputParser()
)
print(qa_chain.invoke({"question": "What is our remote work policy?"}))
Project 3: Tool-Using Customer Support Agent
Draws on: Modules 12-20, the entire agent sequence.
from langchain.chat_models import init_chat_model
from langchain.tools import tool
from langchain.agents import create_agent
from langchain.agents.middleware import PIIMiddleware
CUSTOMERS = {"c_1": "Priya"}
ORDERS = {"o_1": {"customer_id": "c_1", "days_since_purchase": 12}}
@tool
def get_customer(customer_id: str) -> str:
"""Look up a customer's name."""
return CUSTOMERS.get(customer_id, "Not found.")
@tool
def get_order(order_id: str) -> str:
"""Look up order details."""
return str(ORDERS.get(order_id, "Not found."))
@tool
def check_refund_policy(days_since_purchase: int) -> str:
"""Check refund eligibility (within 30 days)."""
return "Eligible." if days_since_purchase <= 30 else "Not eligible."
support_agent = create_agent(
model=init_chat_model("openai:gpt-4o-mini"),
tools=[get_customer, get_order, check_refund_policy],
system_prompt="You are a warm, professional support agent. Always check policy before answering refund questions.",
middleware=[PIIMiddleware("email")],
)
result = support_agent.invoke({"messages": [{"role": "user", "content": "Can order o_1 be refunded?"}]})
print(result["messages"][-1].content)
Project 4: Research Assistant
Draws on: Module 10 (streaming), Module 16 (search agents), Module 18 (structured output), Module 27 (resilience).
from pydantic import BaseModel
from langchain.chat_models import init_chat_model
from langchain.tools import tool
from langchain.agents import create_agent
@tool
def web_search(query: str) -> str:
"""Search the web for current information."""
return f"Search result for '{query}': relevant information found."
class ResearchSummary(BaseModel):
topic: str
key_findings: list[str]
sources_consulted: int
resilient_model = init_chat_model("openai:gpt-4o-mini").with_retry(stop_after_attempt=2)
research_agent = create_agent(
model=resilient_model,
tools=[web_search],
system_prompt="Research the topic thoroughly using search before summarizing.",
response_format=ResearchSummary,
)
result = research_agent.invoke({"messages": [{"role": "user", "content": "Research the current state of RAG techniques."}]})
print(result["structured_response"])
Project 5: A Production-Oriented Application, File by File
This final project is laid out the way a genuine, real project actually lives on disk — not one script, but a properly organized application.
support-agent-app/
├── .env.example
├── requirements.txt
├── config.py
├── models.py
├── prompts.py
├── tools/
│ ├── __init__.py
│ └── customer_tools.py
├── services/
│ └── agent.py
├── tests/
│ └── test_agent.py
└── main.py
config.py — recall Module 3.
from dotenv import load_dotenv
import os
load_dotenv()
OPENAI_API_KEY = os.environ.get("OPENAI_API_KEY")
if not OPENAI_API_KEY:
raise ValueError("Missing OPENAI_API_KEY — check your .env file.")
models.py — recall Module 18.
from typing import Literal
from pydantic import BaseModel
class TicketResolution(BaseModel):
resolved: bool
category: Literal["billing", "technical", "account", "other"]
summary: str
prompts.py — recall Module 7.
from langchain_core.prompts import ChatPromptTemplate
SUPPORT_SYSTEM_PROMPT = (
"You are a warm, professional customer support agent. "
"Always check policy eligibility before taking any action."
)
tools/customer_tools.py — recall Module 12.
from langchain.tools import tool
ORDERS = {"o_1": {"customer_id": "c_1", "days_since_purchase": 12}}
@tool
def get_order(order_id: str) -> str:
"""Look up order details by order ID."""
order = ORDERS.get(order_id)
return str(order) if order else f"No order found with ID {order_id}."
@tool
def check_refund_policy(days_since_purchase: int) -> str:
"""Check whether an order is eligible for a refund (within 30 days)."""
return "Eligible for refund." if days_since_purchase <= 30 else "Not eligible — past 30 days."
services/agent.py — recall Modules 15, 20, 27, 28.
import config
from langchain.chat_models import init_chat_model
from langchain.agents import create_agent
from langchain.agents.middleware import PIIMiddleware
from prompts import SUPPORT_SYSTEM_PROMPT
from tools.customer_tools import get_order, check_refund_policy
def build_agent():
model = init_chat_model("openai:gpt-4o-mini").with_retry(stop_after_attempt=2)
return create_agent(
model=model,
tools=[get_order, check_refund_policy],
system_prompt=SUPPORT_SYSTEM_PROMPT,
middleware=[PIIMiddleware("email")],
)
tests/test_agent.py — recall Module 30.
from tools.customer_tools import get_order, check_refund_policy
def test_get_order_found():
assert "c_1" in get_order.invoke({"order_id": "o_1"})
def test_check_refund_policy_eligible():
assert "Eligible" in check_refund_policy.invoke({"days_since_purchase": 10})
def test_check_refund_policy_not_eligible():
assert "Not eligible" in check_refund_policy.invoke({"days_since_purchase": 45})
main.py — everything wired together.
from services.agent import build_agent
def main():
agent = build_agent()
config = {"configurable": {"thread_id": "session-1"}, "recursion_limit": 10}
result = agent.invoke(
{"messages": [{"role": "user", "content": "Can order o_1 be refunded?"}]},
config=config,
)
print(result["messages"][-1].content)
if __name__ == "__main__":
main()
Notice how data actually flows through this real structure: main.py calls build_agent(), which reads validated configuration from config.py, assembles tools from tools/customer_tools.py, applies a system prompt from prompts.py, and wraps everything in the resilience and safety middleware from Modules 27 and 28 — every file doing exactly one job, genuinely testable in isolation, exactly the discipline Module 30 taught.
Closing this entire course
You began Module 1 watching a two-line script answer one question, and asking why an entire framework needed to exist for something that simple. Thirty-four modules later, you’ve built agents that reason across multiple tool calls, RAG systems grounded in real documents, resilient applications that survive real failures, and a properly structured, production-shaped project like the one above.
The honest measure of this course was never “can you recite what LangChain is.” It’s this: given a real, unfamiliar LLM application problem, can you figure out which components you need, build them, understand what’s actually happening underneath, debug them when they misbehave, and know — genuinely — when LangChain is the right tool, and when it isn’t. That’s what you now have.
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